LuminX Privacy Policy
Last Updated: May 26, 2026
This Privacy Policy explains how LuminX ("we," "us," or "our") collects, uses, and protects the personal information you share with us when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
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Contact information: name, email address, phone number, and business name
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Inquiry details: any information you share when completing a contact or inquiry form
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Project information: details you provide during onboarding or in the course of working with us
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Usage data: pages visited, time spent on site, browser type, and device information collected automatically via analytics tools
2. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and communicate with you about our services
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Deliver and manage the services you have engaged us for
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Send relevant updates, resources, or offers (you may opt out at any time)
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Improve our website and understand how visitors interact with our content
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Meet any legal or contractual obligations
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party tools and service providers that help us operate our business, including:
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Website and hosting platforms
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Email marketing and CRM tools
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Project management and communication software
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Analytics providers
These providers are only given access to the information necessary to perform their functions and are required to protect your data in a manner consistent with this policy.
4. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy, maintain our business records, or comply with applicable legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
5. Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information, subject to any legal obligations we may have to retain it
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Opt out of receiving marketing communications at any time
To exercise any of these rights, please contact us at info@luminxsmile.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. You can control cookie preferences through your browser settings. For full details on how we use cookies, please refer to our Cookies Policy.
7. Third-Party Links
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their policies before sharing any personal information.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out:
Email: info@luminxsmile.com
Website: www.luminxsmile.com